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12-31-2023 03:26 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, you are unable to use 5G on your device Kindly visit the given link to resolve your issue.
Network optimization issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support