Original topic:

I face weird display issue

(Topic created on: 11-23-2022 06:07 PM)
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DudeShambhu
Active Level 2
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Galaxy A
I bought my new Samsung 
Galaxy A73 5G 256GB last friday, in zero to 10% brightness the grey colour alone looks like some grey grunge effect, but other colours look good and even grey becomes normal when i increase the brightness,it is only happening in low brightness, it is clearly seen in low light situtations, except that the display is perfect no issue,today 23nov morning i visited the service centre,there they told this is not a big issue and doesnt create any problem,even i am ok with it as it appears only in grey to light black colours,that too only in low brightness, but still this shouldn't happen, because this is not the thing i expected from a 45k rupee phone.
I searched online about this issue,but couldn't find anything similar. But i can adjust with this mobile, but defenitely samsung should figure out the issue,why this is happening. I am facing this from the time i opened it. At that time i thought it is some bug, but after that i updated it to android 13 and also checked in safe mode as told by customer care, but still its there.
I have used lots of phone in this price range,this is my first phone where i experience this. 
Little dissapounted that even in samsung service they told this wont be a big issue,only its a issue if the brightness is high and etc.but a new samsung user i need a perfect phone as the price is not cheap. I could not picture it as it is in low brightness and phone camera cannot capture it. For example it looks like grey grunge effect , some patches here and there,top part most. 
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14 Comments
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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kunal73
Active Level 1
Galaxy A
Do not ignore this . It is an issue of A73 due to compatibility. They gave super Amoleded plus with just 396 ppi. And this is issue for every samsung A73. Look I am facing issues while watching videos as well . You go and download any video then you will understand the issue 1677451423822_1000007391_1677451506.jpg1677451423947_1000007395_1677451636.jpg
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sbashyal
Active Level 4
Galaxy A
Camera quality so poor in A73.are you satisfied ??
freebird104
Active Level 1
Galaxy A
Display quality very bad
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freebird104
Active Level 1
Galaxy A
I m facing same issue