Finger print scanner is not working

[MAHDI11]

Samsung please response your customers🙂🙂 . And some a3 2017 models got latest security patch( December) but v didn't got after August.

[MAHDI11]

when will u update these entry level model????? and when will u update our s8 to official Oreo??????

[rezwan77]

i dont know what's up samsung's software, my s8 iris scanner andsome sensors stopped working just after i restarted my phone and after researching i found a note 8 user with same problem. Now i see yours with fingerprint sensor on your A3.

[MAHDI11]

yes bro samsung must fix these. My s8 is 2 months old and it's fine. but it didn't got the latest security patch did u

[rezwan77]

yes i just got the nov security update but that didn't fix my bug, hope oreo will fix it

[rezwan77]

btw did you drop your phone or did something that the fingerprint sensor wont work? or it just happened randomly?

[MAHDI11]

No I just went to a swimming with that. It's water and dust resistant ip68

[shahab1]

Also my A3 2017 fingerprint sensor stops working

[MAHDI11]

did u got December patch