Download/Upload speed issue

[MonK11]

I know it will sound funny but recently I have noticed a wierd issue with my Galaxy A50. 

It is giving low DL/UL speed when using two sim cards. I am currently using Airtel 4G VoLTE in the 1st slot and idea 4G in the 2nd one. So when both SIMs arw active I am getting 300-500KBps on an average but when I disable the 2nd SIM (have to put the phoen in flight mode then turn it off) the Speed increases several folds. I have tried using BSNL 3G in the 2nd slot but the issue is there. 

Can anybody please confirm this issue.

[vivek006]

This is something I've never heard, how can this be possible. I know A50 was having network issue at start but now it seems to work fine atleast better than before. I suggest you to do network reset then restart mobile and then use. I guess this might help

[MonK11]

I am using smartphones since 2012 neither do I ever faced anything like this. I had filed a network error report to Samsung let's see what they says.

[vivek006]

Don't forget to mention what samsung executives has to say for your query.

[Anikroyale]

The fun part is that my M20 is also having the same issue.

[Gurmeet1]

Airtel Upload speed is very low

[MonK11]

idea upload speed is great I use it but. Airtel isn't that bad in my area. I am getting 800KBps average download speed when using single SIM

[Gurmeet1]

try using data in idea

[Samsung_Support2]

Hi there,

We would suggest you to follow the mentioned steps to resolve the issue:

1) Ensure that network frequency of your device is selected on Auto-mode.

Settings > Connections > More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)

2) Go to Settings>Connection>Mobile Networks>Access Point Names>Reset APN as default. ( If you are using prepaid SIM).

3) Check via another SIM card in the device.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

Note: Kindly once coordinate with the network service provider

Regards,
Team Samsung Members

[MonK11]

hello thank you for for responding. I have tried the above mentioned steps but I'm still facing the problem. I have tried the same SIM in Asus Mad Pro M1 which isn't showing such issues.