Have anyone noticed Galaxy A53 is having Wifi issue

[joel_subash]

Galaxy A53 is having poor download, upload speed and high latency if we move bit far from the router after some of the recent update 

Samsung Galaxy A53 upload and download speed

[soumo_dg]

My new Samsung m55s is facing theis same problem.

[lordofrings]

my a54 internet works like a wonder try to reset factory

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that we do not recommend the use of any third-party applications on Samsung devices to measure wi-fi speed. This is to ensure the optimal performance and security of your device. Kindly perform the following steps to resolve your issue.

● Forget the Network: Settings> Connections> Wi-Fi> Wi-Fi network>Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

● Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

● Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

● Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

● Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

● Kindly check and disable the Airplane/Flight Mode on your device.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support