I had bought a new Samsung A30 model before two months from Saudi Arabia. Now when I showed it in the service center in Kerala they are saying that it's board is complaint and should give 5000 rupees for the repair also there is no more guarantee for it's comfortable usage.
Now I have much questions that
1 How a good mobile would complaint within 4 or 5 months
2 Why the Samsung is not giving international guarantees or warranties
I understood that the reason is to make more profit by cheating the people. There is no any guarantee for anything in any other places axcept the place we bought. Even within days
Totally disappointed by your service and your company.
The question is not of a good mobile, there is always a chance that something might have faults even after testing, cannot really complain about it, but about international warranty, I support you and I personally feel that companies should give international warranty.
We would like to inform you that Samsung provides a 1-year warranty on newly handset and battery and 6 months’ warranty on accessories except for any physical damage/part damage/liquid damage/cosmetics part issue.
As long as the product has any fault, it is always open to a repair as per Samsung’s warranty policy.
Thus, the device will be repaired in the warranty period if it passes in diagnosis at our authorised ser
Kindly allow us to provide you the services for your device. To know about the warranty of a particular Samsung product, you may check at our Samsung website : http://www.samsung.com/in/support/warranty/.
