😡 Battery Protection feature not working!

[SataruGojoo]

Device: GALAXY A34 5G. 

Feature: Battery protection 🔋 🛡️ 

Major Issue:

Even though, I have TURNED ONBattery Protection and set it toMAXIMUM (80%).

The phone is still charging ⚡!

Even-After reaching 80% !

 • Battery Protection feature is supposed tostop the charging after the battery level reaches to80% (or, to the set limit; here it's 80%), Right?

 • But it didn't, It continued charging till 100%

 • My phone is now at 100% charge, even though I have Battery protection ON and set to MAXIMUM (80%)!

Demo video:

Live Video of the issue (Captured Today, 01-8-2025)

•• This issue is happening since I have updated my phone to ONE UI 7.

•• Since then, I've recieved two updates (Patches), but none of them fixed the issues.

•• Send Device logs along with Pictures, Videos - of the issue- to @Samsung.

•• To fix these issues, Yesterday, I RESET my phone, but the issues are still there!

•• Only a Healthy Software Update can FIX these issues.

••• @SAMSUNG , WHAT ARE YOU DOING? THE FEATURES WHICH ARE SUPPOSED TO FIX ISSUES ARE CREATING ISSUES!

••••Link to my first post on this issues:https://r2.community.samsung.com/t5/Tech-Talk/MAJOR-ISSUE-ONE-UI-7-SEEMS-A-PRANK-NOW/td-p/19886884?s... 

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⚜️ Guidelines/steps to determine, if your phone is facing these issues or not: 

1. Set Battery protection to Maximum: 80% 

2. Then charge it upto 80% 

3. The phone should show a notification (or in Device care app) that it "Charging stopped to protect your battery" 

4. Unplug it andafter 5 seconds plug it again.. 

5. Then wait for 10 minutes.. and see if it charge the battery from 80% to 81% (or more), or not.

6. If, it charge to 81% (or more), then congratulations! You're a victim too. 

If not, check again.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the videos for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[SataruGojoo]

Already did.

[Reaperloyal]

My A34 5G does'nt maybe because i am still on may security patch

[SataruGojoo]

Oook

[Surya230]

This problem is not there in F14 5G...strange.

[SataruGojoo]

Strange indeed 🥲

[Surya230]

Maybe selected devices are facing this issue.

[clandestine]

Bro, i had seen your posts since ui 7 update
You are facing this battery protection issue, which is very hectic for you, i understand
In my A34 device every bugs and glitches are sorted out after few security updates except animation lag
If possible, try to do reset your device
After reset if your device still facing this issue then wait for ui 8 update, that's the only hope

[SataruGojoo]

Had Reset the phone on 31 july.. and next day on 1st August.. made & posted this post.