Audio output problem in Galaxy A70

[Mahidur681]

My earphone was plugged in and i have been gotten a missed call at the time of watching YouTube videos, after that the speaker isn't working even though I plugged out the earphone and plugged in the earphone while showing icon plugged in the earphone without any output sounds. After restarting the phone it seems like okay.

How to change an audio output manual option?

How to solve the problem without restarting?

Audio output, specker 

#Audio_output, #specker, #no sound

[Oneui_new]

Which earphone do you use?

[Mahidur681]

Uiissii

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.

Clear SoundAlive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search SoundAlive> Storage> Clear data.

Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.

Reset app preferences: Settings> Apps> Three dots> Reset app preferences> Reset.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

Kindly check the same headphones with another phone or other headphones with the same mobile, if still facing issues, In case the issue still occurs please visit the service center for a physical inspection of your device and headphones. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Nightfall]

I'm facing the same issue but likely doesn't happen Bluetooth earphones. If anyone else found a solution to this issue please help out