A50 battery drains too fast?

[viqy]

Samsung Team, Please resolve early the issue of battery draining problem for samsung galaxy A50.

It Hurts too much while the battery drains too fast in the comparison of other phones which have too cheap battery quality.

[unbellivable]

which android version do you have?

[viqy]

android 10 one UI 2.0
the same problem was persist in android 9 also

[vivek006]

No, I guess I'm getting pretty good battery life in android 9. battery drain has occured only from android 10 update. well I'm quite happy that I haven't updated my device to android 10.

[SamsungS23user]

yep after android 10 update

[viqy]

what should i have to do man😔

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the well-being and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support