Original topic:

battery drain very fast on new ugrade android 10

(Topic created on: 03-25-2020 09:40 PM)
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Ahtesham3
Beginner Level 2
Options
Galaxy A

i am using galaxy a30 from last year, now i upgrade my device 9 to android 10.

after up gradation my galaxy a30 battery drain very fast. 9 pie is batter than android 10.

 

how can i downgrade my device a30? 

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1 Comment
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the well-being and safety of our employees which led to the delay in response.

 

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

  1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
  2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

 

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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