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03-25-2020 09:40 PM in
Galaxy Ai am using galaxy a30 from last year, now i upgrade my device 9 to android 10.
after up gradation my galaxy a30 battery drain very fast. 9 pie is batter than android 10.
how can i downgrade my device a30?
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05-04-2020 06:44 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the well-being and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.
- Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
- Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.
Battery related Concern: For more information, you can also follow given link:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support