Original topic:

Software update issue

(Topic created on: 10-25-2021 10:23 AM)
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sahas267
Beginner Level 2
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I am not getting  any software update since after my last that was in 1july 2020,when can I get my updates? 
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Anonymous
Not applicable
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Well u r lucky!! Many are complaining here about updates ruining their phone so much so that they had to replace the motherboard. So updates are not always good.
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support  

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