Original topic:

Display problem

(Topic created on: 09-28-2024 06:06 PM)
304 Views
tubu007
Active Level 6
Options
Community Guidelines
Pink line vertically showing on Samsung s22 ultra display ... Samsung care not supporting.. they it's repair own my cost...i think now I go Consumer court...because this problem show multiple Samsung s22 ultra phone... 
6 Comments
Anonymous
Not applicable
Community Guidelines
Samsung is giving free replacement to s21fe . doesn't s22 have this policy?
tubu007
Active Level 6
Community Guidelines
No..
0 Likes
cs_member10
Moderator
Moderator
Options
Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
jkk97
Active Level 3
Community Guidelines
We should complaint to consumer forum as i have visited the service center but not got any resolution and as per policy if vertical line is appearing they won't be replacing you have to pay by your own
0 Likes
tubu007
Active Level 6
Community Guidelines
If I pay, I never buy any Samsung phone in future/ lifetime..... chose IPhone
0 Likes
RabbitShabbit
Active Level 5
Community Guidelines
I’m reaching out to share my frustrating experience with my Samsung Galaxy M52 5G. Recently, a pink line suddenly appeared on the screen. I took it to the customer service center, where they confirmed that there’s no physical damage—no scratches or anything on the screen.


They informed me that this issue was caused by a faulty update from Samsung, but despite this, they refuse to replace the display for free. To make matters worse, I’ve tweeted multiple times and sent emails to customer care, but they aren’t replying or offering any help.


It’s incredibly disappointing to see a major company not stand behind their product when it’s clearly a software issue on their end. Has anyone else faced a similar problem? What steps did you take? I’m considering my options moving forward, as this experience has left me questioning my loyalty to Samsung.

IMG_20240923_192901_1000000673_1727145050.jpgIMG_20240923_192859_1000000672_1727145050.jpg
0 Likes