Original topic:

Green lines appeared

(Topic created on: 3 weeks ago)
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swaroop17
Active Level 3
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Samsung S23 Ultra Green Line Issue under 2 Years

I’ve been using my Samsung S23 Ultra for just over 2 years, and now suddenly a green line has appeared on the display. There’s been no physical damage, no water exposure — just normal daily usage.I purchased this phone expecting premium quality and durability, especially given its flagship status and price. It's disappointing to face a display problem in under 2 years.No response from Samsung support..Samsung Support: As I check, you connect multiple time with supervisor, and we already inform you multiple time your device is out of warranty so according to Samsung policies your device repair will be done only chargeable basis.
[Samsung Support: I understand your concern but beyond the policies we cannot help you and your device repair will done around (23k) only chargeable basis. 
Note:( Don't buy Samsung mobiles and waste of money..just boycott Samsung mobiles)
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BiRdMaN
Expert Level 5
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ScAMSUNG
BiRdMaN
Expert Level 5
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This is so unacceptable from a brand like ScAMSUNG
So many users are complaining about the battery and green/pink line issues but Samsung is doing nothing and they are too involved in OS updates as they've promised for 4 to 7 years of updates and forget other issues
It's like we will keep our promise we give you 7 years of OS updates but will not fix BUGS

All these issues are coming after updating to ONE UI 7

Maybe ScAMSUNG wants us to change our phones every 2-3 years
ram_ram
Expert Level 2
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My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We have checked and confirmed that your concern has already been highlighted to our dedicated team. You will receive an update from them shortly.

Warm Regards,
Samsung Customer Support

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