I am writing to express my frustration regarding a recent issue with exchanging my Samsung phone( note 10 5g8/256gb) . I wanted to exchange my old phone to buy a new one from Samsung site but it only allows 3rd party phone health diagnosis (cashify ...
It's no where written. Not in terms and conditions.I really don't understand there concept of being international brand. We will go local or switch to Apple atleast will get higher resale value.
And I already connected customer support thrice they don't have any solution they are just transferring calls from one to other ... and one disconnected the call in between only.
Your 3rd party agent cashify dignose offer pathetic service. What kind of partnership you guys have done. I am a Samsung user ,want to upgrade at Samsung only.If cashify is not able to detect any of Samsung mobile is it my fault to be Samsung custome...
