I have started facing 'Automatic reboot' issue, clearly its software issue that @SamsungIndia should aware of. And now my friend who is using M21 started facing the same issue and the device is just out of the warranty. There are lakhs of customers ...
Just go through this twitter thread before buying any device from Samsung.https://twitter.com/sudan_is/status/1444924977740849155?t=H9_ePPszwSpRJUhC0TtN-Q&s=19
Just go through this twitter thread before buying any device from Samsung.https://twitter.com/sudan_is/status/1444924977740849155?t=H9_ePPszwSpRJUhC0TtN-Q&s=19
Many Galaxy A series and Galaxy M Series phones using Exynos 9610 and Exynos 9611 are suffering from random reboots or other issues. In particular, the phones that have been affected are: The Galaxy M30s, the Galaxy M31, the Galaxy M31s, the Galaxy A...
It would be really great if you people open the above twitter link in the description and share your views. Atleast if we speak this in public forum there will be some light on it.
Still I have no idea how software and hardware issue occurs at same time. I have sent my logs to Samsung and I haven't heard back. But I'm **bleep** sure they know the rootcause for this issue which they don't want to disclose as it bring down brand ...
I have updated the software manually in asc. Still same issue. They said issue with power IC. And only resolution is to change the board which costs around 6000 bucks. The reason why mentioned M series I could see majority of users reporting that.
My friend who is using M21 started facing the same issue and the device is just out of the warranty. There are lakhs of customers who are facing this issue. But still no official resolution from Samsung it clearly shows how they care their customers....
