I have clear evidence of my Galaxy S25 Ultra repeatedly freezing and auto-restarting, including the RDX “INTERFACE STUCK” screen and Samsung Members automatic error report. Yet your service centre is refusing to acknowledge the issue and keeps sayin...
My Galaxy S25 Ultra has been returned by the service centre without resolving the restart issue.I specifically requested the service centre to collect and analyse the restart logs, but they did not take the logs. This is the same issue for which I ha...
Dear Samsung Customer Support Team,I would also like to bring to your attention that I have found multiple posts on the Samsung Members community from users with the same Samsung Galaxy S25 Ultra model reporting similar unexpected restart/reboot issu...
I reported this issue on 09/08 and have already visited the Samsung service centre 3 times for the same problem. Every time, the service centre has stated that there is no issue, but the phone continues to freeze and automatically restart.
