issue with buds+

[vipinvyas]

I am using buds+ for two months  left bud is disconnected automatically and now not being connected . Only right bud is working now. Pls suggest the solution if its a software issue or I need to approach samsung care.

[samauriga]

I am glad this could help.

If you can, a sub & like for the channel would be massive.

[vipinvyas]

useful tips to fix the buds plus issue.

[samauriga]

I'm glad this could help you.

Please click on 3 dots on top right corner of this post & click on "Accept as solution"

It will greatly help others & me as well.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

First, navigate to and open the Galaxy Wearable app on your phone.

For the Galaxy Buds or Buds+, tap About earbuds. Tap Reset earbuds, and then tap Reset to confirm.

For Gear IconX, tap the SETTINGS tab in the app, and then tap About Gear. Tap Reset Gear, and then tap RESET.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[vipinvyas]

poor service by samsung. I had registered service call on samsung care but no one appeared for service on time.

[vipinvyas]

Samsung seems to be pathetic service provider than Chinese brands.

no additional values with Samsung. I m feeling cheated with my latest buy of microwave and buds plus.