Original topic:

Watch4 display issue

(Topic created on: 04-10-2025 12:54 PM)
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Mehul1785
Active Level 2
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Wearables
Recently, I got a update in my watch 4 classic after i updated it , i encountered a significant display (panel) problem with my Galaxy Watch 4, which has left me quite disappointed.
 
 Approximately 6 months after purchasing my Galaxy Watch 4, I installed a recent software update as prompted. However, following this update, the display of my watch suddenly turned pink, accompanied by a thin white line at the top. This issue severely hampers the usability and functionality of the device.
 
 Upon researching online, I discovered that many other users are facing similar problems after the recent software update.

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8 Comments
Fedron
Expert Level 5
Wearables
This is an unusual issue that raises significant concern. 🤔
cs_member10
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Anzer_Ahmed
Active Level 5
Wearables
This is the reason why I clear cache of each app and cleared ram then clear cache partition, restart the watch and made sure that it's battery percentage is above 90 and temperature is at 18 degrees Celsius as i kept it in the fridge
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gopal9999
Active Level 2
Wearables

same issue now i'm facing is samsung repair free of cost?

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Mehul1785
Active Level 2
Wearables
Yes free under warranty
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gopal9999
Active Level 2
Wearables
1 year 2 months old
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gopal9999
Active Level 2
Wearables
But it's no physical damage because it's software fault
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Challa89
Beginner Level 2
Wearables
Same for me the display went pink after update bsPWZUtauA.jpg
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