Original topic:

Samsung Pay App not working even after OneUI Watch 5 update for Watch4 LTE

(Topic created on: 09-20-2023 08:48 PM)
545 Views
BhupeshYadav
Active Level 2
Options
Wearables
My Galaxy Watch4 LTE received OneUI Watch 5 update yesterday in India. After receiving the update, I could see Pay option in Galaxy Wearables app. I installed the Watch Plug-in but couldn't proceed further. There are no errors and the start button is greyed out. Will Samsung fix this or Watch4 will not support NFC payments?

Phone - Galaxy A52s 5G with Android 13
Watch - Galaxy Watch4 LTE

[UPDATE] Reinstalled Galaxy Wearable and Samsung Pay app and it worked. 

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19 Comments
prince79382
Active Level 4
Wearables
When did you update it?
0 Likes
BhupeshYadav
Active Level 2
Wearables
Yesterday.
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prince79382
Active Level 4
Wearables
Try clearing cache of the app(galaxy wearable) and wait for sometime. Faced the same issue on my Bluetooth version one but it worked after sometime
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BhupeshYadav
Active Level 2
Wearables
I'm waiting since tomorrow, tried everything. Even reinstalled both Wearables and Samsung Pay. Still the same.
0 Likes
MasterFoxD
Active Level 3
Wearables
So did it work after actually reinstalling Galaxy Wearable and plugin app? Below and in OP and you've mentioned it works now.
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BhupeshYadav
Active Level 2
Wearables
It did yes. But looking at other comments, looks like it can work with just clearing the cache. So maybe try that first before reinstalling Galaxy Wearables.
SimonC
Active Level 3
Wearables
Working for in S23u + watch 4 classic LTE. May be phone model is not yet added.
0 Likes
BhupeshYadav
Active Level 2
Wearables
I had to uninstall Galaxy Wearables and reinstall it. Maybe clearing cache would work too, but I went ahead and started from scratch and it worked.
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MasterFoxD
Active Level 3
Wearables
Does this reset the watch or something?
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