Original topic:

Right earbud not connecting (Samsung Buds+)

(Topic created on: 06-28-2020 06:08 PM)
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f3d0m
Beginner Level 2
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Wearables

I just unboxed and charged my brand new Samsung Buds+ (White), and upon pairing, I realized that the right earbud would not connect. I unpaired and paired again multiple times with different devices, however, it still doesn't work. Furthermore, it asks me to update software, but doesn't allow me to without both earbuds connected. How do I fix this, and do I have to go to a service center, or can I try something at home?

3 Comments
MohammedSijah
Expert Level 1
Wearables

Be sure to click "Accept Solution" when you find an answer that works for you.
Samsung_specialist
Community Manager
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Wearables

Hey there,

Please visit the nearest service center for them to be checked by our team.

https://www.samsung.com/ae/support/service-center/

Thank you

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