My Samsung Watch Classic display goes orange

[Andy_Bainsla]

Hi 

My 13 months old Samsung watch 4 Classic Lte stuck suddenly on watch face and does not repond after some time slowly slowly he turns into orange color and rest all functions are working fine 

My new watch is not a single stretch on that and i also Connect with Samsung Coustumer Support they said that pls go through service center they will first check watch after that we said something 

Samsung this problem is continue coming to there High end phones and now in Watch series 

I have a Galaxy ecosystem i am using S22 and buds 2 

I thing its time to left Samsung family because we dont have enough money for spend to their worsted products 

Watch photo 

[Dylanmoniz]

Well they'll ask you to Pay to repair it I've got the same issue and many other customers as well. They are not taking any accountability for it my watch is just 1 years and 15 days old yet they are not agreeing to repair it

[Andy_Bainsla]

And that issue occur by their end as the flickering issue occur in Galaxy S series

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, it seems you have already coordinated with our support team, and they've provided you with guidance. We suggest that you visit the service center and consult directly with our technical team. They will be able to inspect your device physically and provide you with detailed information and assistance based on their findings.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Andy_Bainsla]

I have already visit Samsung Service Center and they have said that there is no physical damage or not any internal damage also they don't clarify that why this happen and after again call to Samsung support they deny to repair that and said repair from your own pocket

[Maddy5511]

Did u get any solution for this issue?

[Andy_Bainsla]

No bro Samsung Support said that repair from your own pocket and they also dont know why this happen

[Dylanmoniz]

Hey a quick update I got my watch repaired and I had to only pay the service cost.
Call the customer care and ask them to escalate the matter they will deny you but keep trying till they agree.
Once that's done you'll be assigned a customer care executive from the Head Office and tell them the issue and ask them to make the repairs. Tell them that it's an issue from their end and not yours. My watch was 1 year and 15 days old.
Hope this helps

[Andy_Bainsla]

Ok thanks bro i will try

[Dylanmoniz]

If you go to the service center get a job sheet done