Original topic:

Lte activation issue in galaxy watch ultra..

(Topic created on: 07-23-2024 10:24 PM)
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kpp94
Active Level 1
Options
Wearables
Anyone facing airtel postpaid lte activation error issue on watch ultra? 

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5 Comments
Ravi0883
Expert Level 5
Wearables
You have to visit Airtel store.
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kpp94
Active Level 1
Wearables
Even after De linking from the previous device and from the backend dept it is showing error.....
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NOMAĐ
Active Level 10
Wearables
If you are using Airtel, you have to be on Airtel Postpaid. And it had some issues earlier so I switched to Jio.

If you are in Jio, it will work on prepaid itself. I have connected LTE with Jio prepaid on Watch6.
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cs_member10
Moderator
Moderator
Options
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Activating the Galaxy Watch’s mobile network: You can receive calls and messages on your Galaxy Watch without mobile devices and also use various other services through the mobile network after activating it.

1. Check that the service providers of your Galaxy Watch and mobile device are the same. The connection method may vary depending on the service provider and region.

2. The mobile device must be connected to a Wi-Fi or mobile network.

3. You can activate the mobile network only when you use a mobile device running the Android operating system 5.0 or later and with 1.5 GB of RAM or more.

4. If the mobile network cannot be activated properly, contact your service provider.

5. While connecting your Galaxy Watch to the mobile device, activate the mobile network on the Mobile service for your watch screen.

6. On the Galaxy Watch’s Apps screen, tap Settings → Select Connections → Select Mobile networks and follow the on-screen instructions to complete the connection.

7. Launch Galaxy Wearable on your mobile device, tap SETTINGS → Select Mobile networks, and then follow the on-screen instructions to complete the connection.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ROUNAKMEHTA
Beginner Level 2
Wearables
I have Samsung galaxy watch 7 ultra not able to activate lte from jio network.
It's connecting through airtel network.
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