Relating e sim activation.

[Ullask]

Hi,

I have a Galaxy Watch Ultra, and I was trying to activate my Airtel prepaid eSIM on it. Every time I try, I am getting this error.

Can anyone help with this issue?

[ENT · Accepted solution]

On airtel it supports only postpaid not prepaid i am slso using it and if u find it helpful plz press on 3 dots and accept as a solution

[Members_tqdMbi0]

ছালামভাইআমার আজ থেকে সভ কিছু এই ফোন নাম বারেরিছিপহবে০১৩১৮৮০৮৮৬৩বিকাশফোননাবারআরআমারসাতেযোগাজগকরারজনএইফোননামবারদেয়াআছে০১৬২০৭৫৬৮৭৩এইদূইটিনাবারছারাআরকোননবেরআমারঅলফুফাটিবেপসাবিজনেজইয়আজথেকেআমারসাতেকনটাকহবেঅলনেনসবলেনদেনআমারএইদূইফোননাবারেবেকহবেএইঅলনেনএকাউন২৫৪২১ইসলামি ব্যাংককেরসকলগাহকআমারকাজথেকেজতইনভেসনিয়েছেনআজথেকেসূধূআমারএইএকাঊনেভেকদিয়েধিবেনআদেশকরমেআবদুলছালামআপনাদেপতিআমারআহবানআরকোনমেনজমিনহবেনাতাইসকলগাহকেরপতিআমারআহবানরহলোআসছালামোলাকুমসবাইভালোথাকবেনঅলওসালপতিআহবানরহলো

[Members_tqdMbi0]

ছালাম ভাইয়া

[TechyKamal · Accepted solution]

Airtel supports only postpaid on watches whereas jio supports both prepaid and postpaid

[Ravi0883]

You have to switch to Jio for e sim support on prepaid.

[Oneui_new]

Try from jio sim.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.

● Galaxy watch E sim active: https://www.samsung.com/in/support/mobile-devices/how-to-activate-esim-on-your-samsung-galaxy-watch/

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[goodthings]

Airtel support only on postpaid connection to your watch and Jio support on both prepaid and postpaid connection. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.