Original topic:

Galaxy watch 4 and classic Orange Display

(Topic created on: 11-28-2024 09:39 PM)
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Maddy5511
Active Level 3
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Wearables
I have two Samsung watches, a Watch 4 and a Watch 4 Classic, both of which are in excellent condition. I have taken great care of them, but unfortunately, both have developed an orange screen issue.

The issue with my Classic watch began eight months ago after a software update. Initially, I believed that I may have caused the problem inadvertently. However, a few days ago, my Watch 4 also developed the same issue.

As a loyal Samsung customer for the past eight years, I am disappointed that my premium-priced watches are not lasting as long as expected, despite my careful usage. This raises concerns about the longevity and value of Samsung products.

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I kindly request your assistance in resolving this matter and ensuring that I continue to receive the premium products and services that I have come to expect from Samsung.
14 Comments
hafy123
Active Level 4
Wearables
Dear members,

Last month I faced same and many members too really this is **bleep** from samsung.
cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Maddy5511
Active Level 3
Wearables
I have been to the service center, the display costs around 5 6k. New watch is costing 8k now so what's the point of paying for the repair. Samsung doesn't have any policy in place to replace the display in case of no physical or internal damage.
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Wearables
Even I also faced same ORANGE Display with Small White colour on top

Samsung needs to provide free replacement
Maddy5511
Active Level 3
Wearables
Exactly same issue in both my watches. Did u get any help?
0 Likes
Wearables
Expecting Samsung will give free replacement
Wearables
So many people affected like this
Maddy5511
Active Level 3
Wearables
So you too didn't get any resolution right?
10 to 15k down the gutter in under 2 years

I really wish Huawei was still around, I would've gone for it
0 Likes
Wearables
Yes I didn't Received any solution

I won't buy Samsung products from now

Until unless they will provide free replacement