Hi, Does any body has the issues like headache after wearing the smart watch contiguously over a period of time? I have Galaxy Watch4. Whenever, i wear the watch getting headache after some time. I would like to know anybody has faced the similar kind of issues.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Firstly, please confirm the mobile model which you are using with your watch and please sar value of your mobile.
After that kindly share the log file regarding the watch. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Path share log file: Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
