Notification Issue

[Kevinjoseshibu]

Not getting whatsapp notification in my Galaxy Watch4 BT. Is this a software issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Path: Wearable app> watch settings> Notifications>App notifications. Enable notification for whatsapp app.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[Kevinjoseshibu]

How to share log file of samsung watch