Esim activation problem

[pradeep_subramani]

I've recently brought Samsung galaxy watch 4 classic LTE and tried to add airtel esim in my watch but i can't add it. Does anybody faced it?

[Ťrue_Prẹdictør]

Visit to airtel office they will do it

[click2share]

Esim will not work for airtel prepaid u need to upgrade to pospaid else activate jio prepaid

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Activating the Galaxy Watch’s mobile network: You can receive calls and messages on your Galaxy Watch without mobile devices and also use various other services through the mobile network after activating it.

1. Check that the service providers of your Galaxy Watch and mobile device are the same. The connection method may vary depending on the service provider and region.

2. The mobile device must be connected to a Wi-Fi or mobile network.

3. You can activate the mobile network only when you use a mobile device running the Android operating system 5.0 or later and with 1.5 GB of RAM or more.

4. If the mobile network cannot be activated properly, contact your service provider. Als, the E-sim should be prepaid.

5. While connecting your Galaxy Watch to the mobile device, activate the mobile network on the Mobile service for your watch screen.

6. On the Galaxy Watch’s Apps screen, tap Settings → Select Connections → Select Mobile networks and follow the on-screen instructions to complete the connection.

7. Launch Galaxy Wearable on your mobile device, tap SETTINGS → Select Mobile networks, and then follow the on-screen instructions to complete the connection.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[click2share]

Prepaid airtel not supporting. Check details on airtel website

[md1hunox]

Didn't work on Airtel prepaid for me either. With jio prepaid it worked effortlessly.

[Sirius7]

Same issue

[missichow93178773280]

🙏

[missichow93178773280]

2682🙏,7