Original topic:

Buds fe battery issue( worst service)

(Topic created on: 3 weeks ago)
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akshat_agr
Beginner Level 2
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Wearables
Left side battery draining faster after new update idk if it's with software or hardware I contacted service center they said to buy a new as they can't be repaired and are out of warranty (only 2 months past)...also no exchange is available for them need to get a new for full price like seriously I had sony headphones they got damages after warranty atleast I got 50% discount bonus on them.... wjy should I again buy samsung instead of sony if samsung cant provide with atleast some discount against old one since they can't repair them
1 Comment
cs_member10
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

You have already connected with our service team, they have guided you after inspecting the device.

At this moment, we would like to inform you that there are currently no offers available for exchange or discounts against your old buds. We understand that this may be disappointing, and we encourage you to keep an eye on our website for future promotions.

Warm Regards,
Samsung Customer Support

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