My watch 4 Bluetooth version (44mm) screen turned into pink

[RD1030]

Dear Sir,

All of a sudden, my Samsung Classic 4 watch display turned pink without any mishandling. I tried almost every possible method to restore the display, but it astonishingly remained pink.

My watch 4 has no dent or physical damage. Purchase date OCTOBER 2022..so no warranty remain

I can vouch that the problem appeared suddenly without any misuse or mishandling. I have taken meticulous care of the watch at all times. I strongly believe that a software issue from an update might have caused this problem. I am a long-time fan of Galaxy Fan edition, starting from the s20FE. My current S21Fe 5g exynos Samsung Galaxy mobile connects with the watch, shows the battery percentage, and performs all resets and updates, yet the display remains pink.

Today, on 3rd OCTOBER, I approached your authorized service center at Ranaghat JB MOBILE but they told me no watch will be repaired here . However, the worst part is in Samsung website where is clearly mentioned J B mobile service center repaired wareable device 

Please consider this genuine customer issue and analyze the situation from the perspective of customer satisfaction. I hope Samsung will recognize the unfairness of charging an exorbitant fee for a problem that is not the customer's fault and will waive the fee for the display replacement.

Thank you for your attention to this 

[SumanRD]

Same problem occurred to mine. Local service centre denied and now going to Mangalore 50kms  for service. Lets see.

[RD1030]

Your watch is under warranty?

[vijayparkash]

ब्लूटूथ

[vijayparkash]

मेरा ब्लूटूथ काम नहीं कर रहा है

[SubhrajitCk]

Same to same issue I too faced Bro.I went to the service centre and they didn't accept my watch.They told me that it was due to physical damage but my watch has not even 1 scretch on it,I take care alot.I clean it.Still it came.They told me that I need to replace my watch display whose cost is Rs.7000.
Really dissapointed.Now my Galaxy watch is of no use.
Samsung did this to force the users to purchase the newly launched watches because the most value for money watch was the galaxy watch 4.

[sharathravikumar]

Correct . They make us to buy new variant and discontinue old variants by causing this issue

[RD1030]

Service center charges 8000 for display changed

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly contact the dedicated WhatsApp helpline ( 1800-5-7267864 Operations 24*7 ) they will guide you with the exact information regarding this.

Warm Regards,
Samsung Customer Support

[Ritwiksondhi]

This is called Pink screen of death and it primarily happens to Watch 4. Globally Watch 4 users have reported this happening to their out of warranty watch 4. It is like the green line issue on phones, Samsung's fault which Samsung is simy avoiding.