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04-24-2020 08:36 PM in
Tech Talk- my Samsung m30s phone always have a big issue with his software and also other part of my phone ..whenever I use any heavy game like pubg and other the thing is done with my phone is heating issues ..can you please suggest me some better option for this problem ..mostly the camera area and lower part ?
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04-24-2020 10:25 PM (Last edited 04-24-2020 10:26 PM ) in
Tech Talkthank you for reading :)
i hope that i have helped you , my phone heats up to around 38 degree celsius and feels hot to touch.
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04-24-2020 10:28 PM in
Tech Talk- Mark as New
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05-01-2020 05:03 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.
2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.
For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
