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06-17-2020 04:34 PM in
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06-20-2020 08:54 AM in
Tech Talk
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06-19-2020 09:07 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform interactive check.
Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-20-2020 01:57 AM (Last edited 06-20-2020 01:58 AM ) in
Tech TalkI checked all those interactice checks also,
still my phone is not charging after connecting to charging cable.
its purely charging port problem, sometimes showing charging but slow,
and sometimes charging is not happening, not showing any symbol of charging.
Today I made call to Samsung service centre helpline, and able to get the co react numbers of service centres which are near/far from my place, in them, 2 centres people told me that their service centres are in closed condition(but customer care executive confirmed me that they are open & in running),
1 setvice centre person is not lifting phone & he told that he left it, & another PRN service centre people lifting phone, and they r telling me that it is a household service centre, but it is also same mobile mobile centre.
After sales service now became very poor, no proper response, no quality service.

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