Original topic:

problem of ram software or motherboard

(Topic created on: 11-27-2020 10:32 PM)
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mgsir
Beginner Level 4
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Tech Talk
I find that most Samsung phones have a heating issue which leads to frequent rebooting 

Some incompatibility issues with the hardware, I believe 

Mine is an a50s, which conked out in 10 months, no damage issues as far as I know

It is very bad for Samsung's image

The service centre and even the top management team had a very holier than thou attitude towards this problem, prompting me to conider switching over to another more customer friendly brand

All the hanging issues well documented through the app many times with data logs


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4 Comments
1krishna
Active Level 6
Tech Talk
I am also facing similar issue and Samsung doesn't care about customers they just want to sell their products
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SwadeshJ
Active Level 7
Tech Talk
the heating issue is generally caused by overload on processor.
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kesh7
Active Level 1
Tech Talk
how did you solve this issue bro? I'm still rebooting everyday
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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