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03-28-2020 05:29 PM (Last edited 08-01-2020 02:42 PM ) in
Tech Talk- Tags:
- networkproblem
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05-04-2020 03:52 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.
1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-04-2020 07:25 PM in
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05-27-2020 10:59 PM (Last edited 06-03-2020 01:46 PM ) in
Tech Talkby the way, the sad truth is we are cheated
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06-21-2020 09:48 PM in
Tech Talksamsung should accept there is a problem and try to solve the issue instead of explaining settings as many of us are using mobiles since a decade or two when we are complaining a issue please take it seriously and find a solution to it
if 4g is not working mobile (m31) is of no use
please reply
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06-22-2020 08:56 PM in
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07-14-2020 08:25 AM in
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07-21-2020 02:00 PM in
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08-15-2020 08:17 PM in
Tech TalkThis doesn't work because M31 has hardware issue.
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08-18-2020 07:32 PM in
Tech TalkI'M FACING ISSUES IN MOBILE DATA NETWORK, HOTSPOTS ETC!!!