Original topic:

Unable to use dual 4G network in Galaxy M53

(Topic created on: 08-08-2022 08:22 PM)
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KarthikThota
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Unable to use dual 4G network in my Galaxy M53. If we keep both sims in 4g mode then  both network signals are getting off after the recent update which given by samsung and in safe mood also same thing happening. Only one sim wrk in 4G and other 2G mode only. i like samsung verymuch till now  full family using samsung products but always facing problems... am sending screenshots. Pls do modify errors and send any update for this problem.




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1 Comment
cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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