Most of time i feel that my note 9 sensor not working some time half sensor are not working like proximity,light and some more. but some sensor are working like fingerprint sensor and face and irises scaner are working . Some time full working but some time not working. if some one have any suitable solution please help me I don't have any glass and i already restart . factory reset also.
Hi Dear, please check this steps: Test proximity sensor via Service Menu - Instructions To do this, you must now open the Test menu or the Service menu of your Samsung Galaxy Note 9. 1. First open the phone app from the Home screen and changes to the keypad (numeric keypad), which is otherwise used to enter phone numbers. 2.Enter the following code to display the service menu: *#0*# 3. Once you have entered the last rhombus, the Service menu will also appear on your Samsung Galaxy Note 9. 4. Select the "Sensor" button here. In this menu only the most necessary drivers for the sensors of the Samsung Galaxy Note 9 are loaded, which means that with this test now a software error for the function of the proximity sensor can be excluded. 5. Now you have to look at the data at "Proximity Sensor". These are the values returned by the proximity sensor of your note 9. 6. The entry "Proximity" should be 0.0, if the sensor of the smartphone is not covered. Now hold your hand over the proximity sensor, which is located to the left of the earcup. The Proximity entry should now jump to 1.0 and vibrate the phone. If this is the case, then the proximity sensor of the Samsung Galaxy Note 9 works perfectly and there is probably a software defect. If this does not work, then this is most likely defective.
We very sorry for the inconvenience caused to you, As you have tried all the steps. We request you kindly visit service center once the lockdown is over as your device needs physical inspection. We hope you will understand.
i visited the service center but they told me that my divice from out of india thats why they not give me services. please help me i am looking for a good service from Samsung.
