Original topic:

fingerprint scanning

(Topic created on: 03-04-2021 09:22 PM)
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joeblade
Active Level 1
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Tech Talk
Hi! I'm new to Samsung and I use galaxy note 10 lite. It's a wonderful device and the s pen experience is absolutely incredible. Im getting used to this device but for except one particular and important feature that acts slow almoast the time and is being an hindrance at most of the times rather being helpful, it's the fingerprint scanner. Even the face scan is a second slow than other devices I've used. This needs to be addressed Samsung. I love this phone but this issue definitely needs your attention. Please consider an update regarding that. 
12 Comments
Anni5
Active Level 3
Tech Talk
But still it will not work when you'll go outside, don't know what goes wrong when we move out in open
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joeblade
Active Level 1
Tech Talk
I moved from one plus to Samsung and tbh the fingerprint scanner seems dead slow to me but there's nothing I can do now
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support