brightness change issue

[kittu28]

I'm getting a pop up when changing the brightness in note 10 plus. Saying that can't change the brightness as another app is controlling it. Strangely receiving since couple of days. 

[devang77]

you can first uninstall whatapp , truecaller, vidmate if you are using and shareit , then restart your device and download new one . your phone works fine

[Samsung_Support3]

Hi there,

Please follow the below mentioned steps in order to resolve the issue:

> Perform the reset settings (Settings>>general management>>reset>>reset settings)

> Run the device in safe mode and check the issue.

> If issue still persists, create data backup and reset the device.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions)

Regards,

Team Samsung Members