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01-22-2020 09:03 AM in
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01-25-2020 01:33 PM in
Tech TalkHi there,
Please perform the following steps to resolve the issue:
1- Both devices should be under the Bluetooth range.
2- Unpair all Bluetooth devices which were connected earlier.
3- Check the mentioned issue in safe mode.
4- Reset network settings (Scroll down notification panel >Settings>General Management>Reset >Reset network settings).
5-Go to Settings > Apps > 3 dots > Show system apps > Bluetooth > Storage > Clear Data > Clear Cache.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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03-07-2022 11:31 PM in
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09-23-2023 12:56 PM in
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