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02-09-2024 09:02 PM (Last edited 02-09-2024 09:09 PM ) in
Tech TalkSometimes when I connect my earbuds to listen to music, it sounds horrible, as if my earbuds were just dunked in the water. After analyzing the issue from every angle possible, turns out that restarting the device solves the problem, and my earbuds again produce the same kind of audio that they usually produce. This issue has been happening since One UI 6 (January patch).
Please fix this issue at the earliest.
Device being used: Galaxy S21 FE (Exynos)
Earbuds being used: Galaxy Buds Live (Galaxy Wearable app installed and connected to my buds)
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02-09-2024 09:08 PM in
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02-09-2024 09:08 PM in
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02-19-2024 07:33 PM in
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02-21-2024 08:41 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query kindly perform the following steps to resolve your issue.
Kindly open the Galaxy Wearable App.
Tap on General.
Reset.
In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support