Probability of green lines coming after update increases if your phone is warm and under stress while updating. I always schedule install updates between 2 to 6 AM, since the phone already is in sleep mode with power saving set to maximum (Limit apps...
Try restarting, if nothing happens then go for reset of all settings and then restart again (if it doesn't restart after reset), if the issue is still there then go for a factory reset after backing up your data, if after all of this the issue still ...
Your phone won't stop working obviously just by opening the phone, ask them why it would stop working. I think they are playing it safe from there side. Ask them to open the phone in front of you, if there's no water damage, insist them to change the...
If your device is less than 3 years old and there's no scratch marks on the display and frame, you can avail free screen replacement from Samsung service centre.If it's more than 3 years old, follow these steps:https://www.samsung.com/in/support/emai...