WhatsApp Popup Feature Unavailable

[JineshM]

Worst Update Samsung and Android 

WhatsApp best feature Always show  Popup is not working with Android Samsung Latest Update 

Can't believe it 

Almost planing to leave galaxy 

Missing so many WhatsApp messages 

Any solution?

[Anikroyale]

Go to settings 》Notifications 》Smart pop up view and turn on WhatsApp.

[JineshM]

does no pop up as it use too but help is appreciated Thank you

[Anikroyale]

Thank you for your appreciation, but can you tell me exactly what you want? Then I might be able to help you.

[JineshM]

I want personal WhatsApp message to pop up on screen and no pop up for group WhatsApp message

you are being kind to help thanks my first experience on public forum

thanks again

[JineshM]

pop up for personal incoming message like this and no pop up for group messages

[Samsung_Support5]

Hi there,

Please perform the below mentioned steps to resolve the issue:

>Perform the reset settings of the device (setting>>general management>>reset>>reset setting)

> Now kindly enable Smart pop up view option (Go to settings 》Notifications 》Smart pop up view and turn on WhatsApp)

> Check the availability of update for whatsapp application in playstore

Note: Please once contact the app provider.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members

[JineshM]

tried all of the above
yet the pop option not active in what's app
says this Android version does not support pop up

[JineshM]

guys any luck

still no solution