Original topic:

Unable to post images in gallery

(Topic created on: 04-26-2025 07:21 AM)
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Wodehouse
Expert Level 5
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Tech Talk
Server error when image is posted in gallery. App's cache and data cleared but no avail. How about others. Drama since last 1 hour.

Edit:
The title of the photo had a word "f i r e c r a c k e r" which was stopped by Samsung's filter, haha.
4 Comments
Fedron
Expert Level 5
Tech Talk
Hmm I also faced this issue a couple of days ago and it was very irritating but now is uploading completely fine.
https://r2.community.samsung.com/t5/Galaxy-Gallery/Issue-with-Samsung-Members/td-p/18912128?src=Shar...
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CipherChip
Active Level 10
Tech Talk
This server error is persisting always , may this app needs a update
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Wodehouse
Expert Level 5
Tech Talk
Done
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