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07-10-2026 08:18 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
Go to Camera settings>> Scanning> Auto Scan>> tap off
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Warm Regards,
Samsung Customer Support
iZac
Active Level 8
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07-10-2026 08:48 PM in
Tech Talk
PLEASE CHECK BEFORE REPLY
That was before phone got Updated to One UI 8.5
Now when you go on Canera Settings & Click on SCAN
We get 3 options :
1) Documents Scan
2) Scan Text
3) Scan QR Codes
THERE IS NO OPTION TO TURN OFF AUTO SCAN LIKE WE HAD BEFORE
That was before phone got Updated to One UI 8.5
Now when you go on Canera Settings & Click on SCAN
We get 3 options :
1) Documents Scan
2) Scan Text
3) Scan QR Codes
THERE IS NO OPTION TO TURN OFF AUTO SCAN LIKE WE HAD BEFORE