Original topic:

Stop Auto Scan Documents

(Topic created on: a week ago)
50 Views
iZac
Active Level 8
Options
Tech Talk
How to STOP Auto Scan Documents on S26 Ultra after Update to One UI 8.5 

Please 
2 Comments
cs_member10
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Go to Camera settings>> Scanning> Auto Scan>> tap off

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes
iZac
Active Level 8
Tech Talk
PLEASE CHECK BEFORE REPLY

That was before phone got Updated to One UI 8.5

Now when you go on Canera Settings & Click on SCAN
We get 3 options :
1) Documents Scan
2) Scan Text
3) Scan QR Codes

THERE IS NO OPTION TO TURN OFF AUTO SCAN LIKE WE HAD BEFORE
0 Likes