Slow speed on my A34 5G while using wifi

[user963]

I'm getting very slow speeds using wifi on Samsung A34. I'm getting less than 100mbps speeds. I have a plan of 300 mbps, but still, speeds are not going above 200 mbps
On other phones, I checked i'm getting above 250 mbps, but on Samsung phones, I'm getting slow speeds. I reset the wifi settings, but still, the issue is not solved

I have called to customer care also but issue is not solved

[Sowish]

Same issue I am facing

[user963]

Any solution u found?

[Sowish]

Nope

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

● Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

● Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

● Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

● Kindly check and disable the Airplane/Flight Mode on your device.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Sowish]

This didn't work!

[user963]

I did all the steps but still same issue