Original topic:

Samsung message - SIM name not showing

(Topic created on: Friday)
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SataruGojoo
Expert Level 2
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Tech Talk

image

Although I am using TWO SIMS, and I got an SMS on SIM2 , the notification isn't showing the SIM name in the notification!
Fix it.. show the SIM name (SIM1 , SIM2)

Samsung message app
12 Comments
cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Cutegril90
Expert Level 4
Tech Talk
Kahna kiya chahte है 😂
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SataruGojoo
Expert Level 2
Tech Talk
Ager koi insan phone meh 2 SIM use kar rha h.. JIO & AIRTEL

Aur phir.. Agar kisi bhi SIM me SMS ata hai.. to notification dekh k pata nhi chalta.. ki.. kis SIM me SMS aya hai..
Q ki.. notification me woh SIM name show nhi hota hai..

Samjhe?
SataruGojoo
Expert Level 2
Tech Talk
Agar notification me hi . Yeh show karta : "JIO" yah "SIM1"

to pata chalta ki JIO sim meh hi SMS aya hai. (Without opening the app)

Samjhe ?
clandestine
Active Level 3
Tech Talk
Try to re-sync your sim with your device
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SataruGojoo
Expert Level 2
Tech Talk
What do you mean?
What is re-sync?
clandestine
Active Level 3
Tech Talk
Are, matlab, sim nikal ke fir se laga do, tab bhi theek naa ho to samsung service care se baat karo
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SataruGojoo
Expert Level 2
Tech Talk
Tum 2 SIM eksathe use karte ho kya?
clandestine
Active Level 3
Tech Talk
Yup, I use it! But mere me tumhari tarah glitch nhi hota hai
I mean, abhi tak to nhi hua hai, future ka pata nhi samsung kya jaadoo kar de
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