Original topic:

Samsung has to be real

(Topic created on: 09-25-2021 08:32 PM)
321 Views
MohammedKhatri
Expert Level 5
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Tech Talk
Samsung has to step in the problem the users of M and A series are facing. These devices are having over heating issues and restarting issues. When the users are taking the phone to service center. They tell it is the motherboard issue that is for ₹8000.
Samsung as a big company you have to give free repair to M and A series users who are facing this issue. Two big YouTubers Techno Ruhez and Trakin Tech also covered this issue in the techno news. This is a big issue. We are seeing atleast 10 cases a day of this in Samsung Members community. 
6 Comments
Edwin7878
Expert Level 5
Tech Talk
Show the standard of being a big tech giant like u have done on note 7 blast case by recalling all the units..
Do a perfect solution for this issue too
Tech Talk
Yes
sammy25
Active Level 10
Tech Talk
This is what happens when company focuses on quantity than quality.

Same can be seen Oneplus too.
animeshmodi
Expert Level 5
Tech Talk
This is Samsung, never choose Samsung again
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support

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SrajTech
Expert Level 5
Tech Talk
https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed
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