Samsung c7 pro suddenly went into safe mode

[ShahidZaman]

Suddenly my phone wasn't working. I restarted and it went to safe mode. Now I can't use any downloaded apps. How to solve it?

[DarshanChatterjee]

Exit safe mode:

1. Hold volume down and power key for at least 5 seconds to force the device to restart.

2. Hold the power button on the right hand side and select restart on the screen.

3. Swipe down the notification panel to access it. Select the notification safe mode enabled and tap OK on the prompt to restart the device.

[ShahidZaman]

tried all the options ... didn't work .. don't know what's wrong

[rajkm008]

just restart your phone and it will be booted normal mode .

[ShahidZaman]

did it several times. wasn't all right yet

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve this issue kindly follow the given below steps:

1) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with the Video or Screen-shots(as provided above). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support