Original topic:

S21fe - Facing issues in members app from last one month

(Topic created on: 12-30-2023 01:08 PM)
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piyussh07
Expert Level 5
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Device S21FE (used 5g & 4g) Screenrecording last mein hai
▪️Pichhle 1 mahine Se Main Jab Bhi members app open karta hu aur post section Mein jata hun to yeh screen loading hi hota rahata hai.
Agar loading Band Ho Jaaye to no post show hota hai.

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▪️Aur Agar notifications mein jaaun to voh bhi loading hi hoti rahti hai.

Yeh Android 14 update aane ke pahle se bhi ho raha tha, us time Maine Socha Ki Android 14 ke liye optimise Hoga members app to Shayad Android 14 aane ke bad chal Pade sahi se, par ab Android 14 mein hun Fir Bhi members app sahi se open Nahin ho raha hai.

Android 14 ke baad se maine reset bhi 2 3 baar krdiya hai device (personal reasons) still wahi haal hai.
Kya yeh slow connectivity ke vajah se hai?
Vese to jio 5g chla rha hu, din ka 10gb to minimum use ho hi jata hai surfing downloading mein, to shyd network ke vajah se nhi horha ho yeh, but idk kya pta iske vjh se hi horha ho.
Any possible solutions?

Agar kuch post krne jaau to baar baar post krne mein yahan tk hi load hokr rehta na 👀 4 5 baar krne ke baad hota post bhi.

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Yeh hi ho pa rha hai bas, baaki har jgh loading hi loading

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6 7 baar post krne ki try kr chuka hu..abhi bhi post nhi ho rha
6 Comments
piyussh07
Expert Level 5
Tech Talk
Abhi dark mode off kra to chla, yh bhi koi reason hota bhla👀🤨
mHappiee
Expert Level 5
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Bug 🐛 😂
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IMFREAK0P
Active Level 6
Tech Talk
Haha lol 🤣🤣🤣
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Tech Talk
No
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Tech Talk
Most probably your network is not stable.

Reset network settings may help and then restart.
And also clear data of SM app.
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