Original topic:

RCS on Samsung message app with Airtel

(Topic created on: 04-15-2021 05:31 PM)
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OptimusPrime108
Expert Level 5
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Does airtel supports RCS with samsung message? Google message works, I checked. I am not able register for RCS in Samsung message app. 
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Do you even read comments?
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SAURAVMISRA
Active Level 8
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I am also unable to register, its showing registration failed. as usually samsung support said reset phone and use in safe mode and the problem is with airtel . on the other hand airtel said since normal messaging is working, so its not a problem with airtel but samsung.

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Try setting it up under a different cell tower.
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SAURAVMISRA
Active Level 8
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Was setting up on wifi,
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For me the chat settings are enabled. But I'm not able to send a chat message. The messages that I'm sending are going as SMS messages. My phone is connected to the internet while I send the messages. I'm using a A31 model with an airtel sim. The other person also has chat features enabled on his phone. Also I verified in the chat settings that the default messaging type was set to chat. Please help.

 

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piklu21
Beginner Level 4
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Is it solved? I'm also trying to find an answer for it. On google message app rcs feature works smoothly, but in samsung message app even if the chat feature is on the sms is sending as text even if default mode is chat.
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Säm
Active Level 1
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Facing same problem

 

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